Enterprise Billing

Custom pricing and billing options for enterprise organizations.

Enterprise Overview

Enterprise plans are designed for organizations that need:

Unlimited users
SSO/SAML authentication
Compliance features (audit logs, SOC 2)
Custom SLA guarantees
Dedicated support
Custom integrations

Pricing

Starting Price

Enterprise plans start at $60,000/year.

Pricing Factors

Final pricing depends on:

Factor	Impact
Number of users	More users = higher price
Number of projects	Minimal impact (unlimited included)
Support level	24/7 support adds cost
Custom development	One-time + ongoing costs
Compliance requirements	SOC 2, ISO 27001, etc.
Deployment model	SaaS vs on-premise

Example Pricing

Configuration	Annual Price
50 users, standard support	~$75,000
100 users, 24/7 support	~$120,000
200 users, on-premise	~$200,000

Actual pricing varies. Contact sales for a quote.

What's Included

Everything in Professional, plus:

Feature	Description
Unlimited Users	No per-user limits
SSO/SAML	Single sign-on integration
RBAC	Role-based access control
Custom SLA	99.9% uptime guarantee
Dedicated Success Manager	Named contact for your account
Custom Integrations	Connect to your existing tools
On-Premise Option	Run on your infrastructure
Audit Trail	Compliance-grade logging
SOC 2 Support	Compliance documentation
Custom Detectors	Tailored security rules
White-Label	Your branding
24/7 Priority Support	4-hour response guarantee

Payment Options

Billing Frequency

Option	Discount
Annual	Standard
2-Year	10% off
3-Year	20% off

Payment Methods

Wire Transfer - Preferred for large amounts
ACH - US bank transfer
Credit Card - For smaller amounts
Purchase Orders - Supported

Payment Terms

Net 30 for wire/ACH
Immediate for credit card
Custom terms available

Purchase Orders

We support purchase order (PO) based billing:

Request a quote from sales
Generate a PO in your system
Send PO to [email protected]
Receive invoice referencing your PO
Pay via wire or ACH

Required Information

Your PO should include:

BlockSecOps as vendor
Quote reference number
Billing period
Total amount
Your billing address
AP contact email

Invoicing

Invoice Frequency

Choose your preference:

Annual - One invoice per year
Quarterly - Four invoices per year
Monthly - Twelve invoices per year (some restrictions)

Invoice Delivery

Email to designated recipients
Available in dashboard
Optional: mailed copy

Invoice Format

All invoices include:

Detailed line items
Your PO number (if applicable)
Tax information
Payment instructions

Contact Sales

Get a Quote

Email: [email protected]
Schedule a Call: calendly.com/blocksecops
Contact Form: In-app or on website

What to Prepare

Before contacting sales, gather:

Number of users
Key use cases
Compliance requirements
Integration needs
Timeline

Sales Process

Discovery Call - Understand your needs (30 min)
Technical Review - Architecture discussion (optional)
Proposal - Custom quote with pricing
Security Review - Answer your security questionnaire
Contract - MSA and order form
Onboarding - Implementation begins

Security & Compliance

Security Documentation

We provide:

SOC 2 Type II report
Penetration test results
Security questionnaire responses
Architecture diagrams
Data processing agreements

Compliance Certifications

Certification	Status
SOC 2 Type II	Available
GDPR Compliant	Yes
ISO 27001	In progress
HIPAA	Not applicable

Security Questionnaires

We'll complete your security questionnaire. Common formats supported:

SIG (Standardized Information Gathering)
CAIQ (Cloud Security Alliance)
Custom questionnaires

SLA Guarantees

Standard Enterprise SLA

Metric	Target
Platform Availability	99.9% uptime
API Response Time	<500ms p95
Support Response	4 hours (critical)
Data Backup	Daily
RTO	4 hours
RPO	24 hours

Premium SLA Options

For additional cost:

99.99% uptime
1-hour critical response
1-hour RTO
Dedicated infrastructure

SLA Credits

If we miss SLA targets:

10% credit for <99.9% availability
25% credit for <99.5% availability
Credits applied to next invoice

Onboarding

Dedicated Onboarding

Enterprise customers receive:

Kickoff Call - Introductions and planning
Technical Setup - SSO, integrations, configuration
Training Sessions - For admins and users
Go-Live Support - First week hands-on help
30-Day Check-In - Review and optimize

Timeline

Typical onboarding takes 2-4 weeks depending on:

SSO complexity
Integration requirements
Training needs

Ongoing Support

Dedicated Success Manager

Your success manager:

Is your primary contact
Conducts quarterly business reviews
Assists with adoption and optimization
Escalates issues internally

24/7 Support

Enterprise support includes:

4-hour response for critical issues
24/7 availability for emergencies
Direct Slack channel (optional)
Phone support

Regular Reviews

Quarterly Business Reviews - Usage, roadmap, feedback
Annual Planning - Strategy alignment
Executive Briefings - Available on request

FAQ

Q: Can we negotiate pricing?
A: Yes. Pricing is flexible based on your specific needs and commitment level.

Q: Do you offer a pilot program?
A: Yes. We offer 30-60 day pilots for enterprise evaluation.

Q: What's included in the implementation?
A: SSO setup, integrations, training, and go-live support are included.

Q: Can we pay monthly?
A: Annual payment is standard. Monthly is available with some restrictions.

Q: How quickly can we get started?
A: From contract to go-live typically takes 2-4 weeks.

Q: Do you support on-premise deployment?
A: Yes. On-premise and private cloud options are available.

Contact Us

Ready to get started?

Sales: [email protected]

Schedule a Call: Book a meeting

We'll respond within 24 hours (business days).