General

Common questions about BlockSecOps platform basics. --- BlockSecOps is a smart contract security analysis platform that combines 17+ industry-leading security...

Last updated: January 14, 2026

General FAQ

Common questions about BlockSecOps platform basics.

About BlockSecOps

What is BlockSecOps?

BlockSecOps is a smart contract security analysis platform that combines 17+ industry-leading security scanners into a single, unified interface. Instead of running multiple tools separately, BlockSecOps:

  • Aggregates results from all scanners
  • Deduplicates findings using ML
  • Prioritizes vulnerabilities by risk score
  • Provides actionable remediation guidance

Who is BlockSecOps for?

  • Developers: Get instant security feedback during development
  • Security teams: Streamline audit workflows
  • Enterprises: Establish security standards across teams
  • Auditors: Augment manual review with automated scanning

How is it different from running individual tools?

Individual Tools BlockSecOps
Manual setup for each Single upload
Separate result formats Unified dashboard
Duplicate findings ML deduplication
Manual prioritization Risk-based ranking
No cross-tool correlation Combined intelligence

Getting Started

How do I create an account?

  1. Visit blocksecops.com
  2. Click Sign Up
  3. Choose authentication method:
    • Email/password
    • Google, GitHub, or Microsoft OAuth
    • Web3 wallet (MetaMask, WalletConnect)
  4. Verify email if using email signup
  5. Complete onboarding

Do I need to install anything?

No installation required for basic use. BlockSecOps is a cloud-based platform accessible via web browser.

Optional tools:

  • CLI: npm install -g @blocksecops/cli
  • CI/CD integration: Uses our REST API

What browsers are supported?

  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge

Is there a mobile app?

Not currently. The web dashboard is responsive and works on mobile devices, but a native app is not available.

Languages & Frameworks

Which smart contract languages are supported?

Language Scanners Status
Solidity 11+ Full Support
Vyper 2 Full Support
Rust (Solana) 4 Full Support
Move TBD Coming Soon
Cairo TBD Coming Soon

Which development frameworks are supported?

  • Foundry: Full support
  • Hardhat: Full support
  • Brownie: Full support
  • Ape: Full support
  • Anchor (Solana): Full support
  • Truffle: Legacy support

What Solidity versions are supported?

Version Support Level
0.8.x Full
0.7.x Full
0.6.x Full
0.5.x Limited
0.4.x Legacy

Account & Profile

Can I change my email address?

Yes. Go to Settings → Profile → Email to update your email. You'll need to verify the new address.

How do I reset my password?

  1. Go to the login page
  2. Click Forgot Password
  3. Enter your email
  4. Check email for reset link
  5. Set new password

Can I use multiple authentication methods?

Yes. You can link multiple auth methods to one account:

  • Email/password
  • OAuth providers
  • Web3 wallets

Go to Settings → Security → Linked Accounts.

How do I delete my account?

  1. Go to Settings → Account
  2. Scroll to Delete Account
  3. Enter confirmation text
  4. Click Delete

This permanently deletes all your data, contracts, scans, and organization memberships.

Plans & Limits

What are the plan limits?

Plan Scans/Month Team Members API Calls
Free 10 1 No
Developer 100 1 1,000/day
Startup 500 10 10,000/day
Professional Unlimited 25 Unlimited
Enterprise Unlimited Unlimited Unlimited

What happens if I exceed my limits?

  • Scans: You won't be able to start new scans until next billing cycle or upgrade
  • API calls: Requests return 429 (rate limited) until limit resets
  • Team members: You'll need to remove members or upgrade to add more

Do unused scans roll over?

No. Monthly scan allocations reset at the start of each billing cycle and do not roll over.

Data & Privacy

Where is my data stored?

Data is stored in secure cloud infrastructure:

  • US regions: AWS us-east-1, us-west-2
  • EU regions: AWS eu-west-1 (Enterprise)
  • Data residency options available for Enterprise

How long is data retained?

Data Type Default Retention
Scan results 1 year
Contract source 30 days (configurable)
Audit logs 2 years
Account data Until deletion

Enterprise plans can customize retention policies.

Is my code shared or used for training?

No. Your code is:

  • Never shared with third parties
  • Never used to train ML models
  • Deleted according to retention policy
  • Protected by encryption at rest and in transit

Support

How do I get help?

Plan Support Level
Free Documentation, Community
Developer Email support
Startup Priority email
Professional Priority + chat
Enterprise Dedicated support

Is there a community forum?

Yes, join our Discord community for:

  • Questions and answers
  • Feature discussions
  • Security best practices
  • Platform updates

Where do I report bugs?

  • Platform issues: Contact support
  • Documentation: GitHub issues
  • Security vulnerabilities: [email protected]

Next Steps